Privacy policy

PRIVACY POLICY

Last updated: September 21, 2026

Klaudora ("Klaudora", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and share personal information when you visit klaudora.com, purchase our digital products, contact us, or otherwise interact with our services.

1. WHO WE ARE

Klaudora is operated by:

Legal business name: Klaudora LTD
Company registration number: 16810822 
Registered office: 128, City Road, London, EC1V
2NX, UNITED KINGDOM.
Email: klaudora.info@gmail.com

2. INFORMATION WE COLLECT

Depending on how you interact with our store, we may collect:

- Name
- Email address
- Billing information
- Payment and transaction information
- Order information
- Digital product purchase history
- IP address and technical information
- Device and browser information
- Information you provide when contacting customer support
- Information collected through cookies and similar technologies

We do not need to receive or store your full payment card details when payment processing is handled by third-party payment providers.

3. HOW WE USE YOUR INFORMATION

We may use your information to:

- Process and fulfill your orders
- Deliver digital products and download links
- Send order confirmations and transactional emails
- Provide customer support
- Process refunds where applicable
- Prevent fraud and protect our store
- Improve our website, products, and services
- Understand how customers use our website
- Send marketing communications where permitted and where you have provided the required consent
- Comply with legal and regulatory obligations

4. PAYMENT INFORMATION

Payments may be processed by third-party payment providers.

We do not intentionally store your complete payment card number or security code on our own systems.

Payment providers may process your information according to their own privacy policies and terms.

5. SHOPIFY AND SERVICE PROVIDERS

Our store is hosted and operated using Shopify and may use third-party applications and service providers to operate the store, process payments, deliver digital products, provide analytics, send emails, and provide customer support.

These providers may process personal information as necessary to provide their services.

6. COOKIES

We use cookies and similar technologies to operate our website, remember preferences, provide essential functionality, understand website usage, and, where applicable, support marketing and analytics.

You may be able to manage certain cookie preferences through your browser or our website's cookie settings.

7. MARKETING

If you subscribe to receive marketing communications, we may send you information about Klaudora products, promotions, and updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.

8. DATA RETENTION

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with legal obligations.

9. YOUR PRIVACY RIGHTS

Depending on applicable law, you may have rights regarding your personal information, including rights to:

- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Request restriction of certain processing
- Object to certain processing
- Withdraw consent where processing is based on consent
- Request portability of certain information

To exercise applicable rights, contact us using the details below.

10. INTERNATIONAL DATA TRANSFERS

Because Klaudora uses Shopify and other service providers, your personal information may be processed in countries outside the country in which you live.

Where required, we will use appropriate safeguards for international transfers of personal information.

11. DATA SECURITY

We take reasonable technical and organisational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

12. CHILDREN

Our products and website are not directed specifically at children under the applicable minimum age for providing personal information without parental consent.

We do not knowingly collect personal information from children for marketing purposes.

13. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

The updated version will be posted on this page with a revised "Last updated" date.

14. CONTACT US

If you have questions about this Privacy Policy or how your information is handled, please contact:

Klaudora LTD
Email: klaudora.info@gmail.com
Address: 128, City Road, London, EC1V
2NX, UNITED KINGDOM.